Below is our tip of the month. For a complete list of tips & ideas become a member and enjoy the benefits.
What's Hot This Month!
DO talk to Strangers - From Part 3
Seek out a stranger every shift. All businesses have their regulars, whom we owners and operators naturally love. And all businesses also have their "unknowns," whom many owners overlook....More Ideas..
MORE TIPS & IDEAS - Part 1
Check these out. Let us know if you have something to add
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MORE TIPS & IDEAS - Part 2
Check these out. Let us know if you have something to add
......More Ideas..
An introduction to a selection of hospitality articles that will help you retain a competitive edge. Click on the group you are interested in. For the complete articles listed below and others become a member and enjoy the benefits.
Don’t just ‘change’ your menu, ‘promote’ it!
So you have finally found the time or resources to update your menu?.Full Article..
Will you have a ‘Grand’ opening or an ‘Average’ one?
Leave a lasting impression and gain exposure within your community – when it’s done right. A detailed plan, careful preparation and strategic implementation will make it happen…Full Article..
Why do hospitality businesses fail to reach their full potential, or fail all together?
It’s a common problem in hospitality! More than 200 restaurants, cafes or catering companies close down every week in Australia. What will you be doing 10 years from now?...Full Article..
Sincerity Works! - “The Power of the Handshake”
People forget the power of a handshake, when used in the right environment or context, a sincere look in their customers eyes, and remembering their name. These things are what make “an experience.” …Full Article..
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Training your staff can literally PAY $1000's
Generous government incentives can cover the cost of flexible workbased training so you, your staff, and of course your customers, WIN ...Full Article..
Is Training Really Worth It?
Your working the floor all the time and keeping everyone on their toes so why should you train staff?. Do you find that you seem to be repeating yourself or, even worse...Full Article..
3 Steps To Higher Customer Satisfaction AND Spends
Follow these 3 easy steps to ensure your staff have the skills necessary to maximise your customers experience AND your customers spending...Full Article..
The True Value Of A Customer
You may already know how to determine the lifetime value of a customer?. Empower your management team to work it out and realise how much they need them!. Alternatively it’s great for working out the value of incentives you should offer to attract new customers.Full Article..
Training in Bites!
Here’s a tip on effective or alternative training methods.
A smart way to train your staff, and keep it interesting, is to not make each training session too long. Keep it simple..
Full Article..
Why Do Staff Leave
Losing an employee is pretty easy to do, though you may never know why they are leaving. Here’s why…Full Article..
Staying Positive in Tough Times!
Once upon a time it was you, a couple of key people, and ‘the team’ .Things seemed to run smoother and you knew everything that was going on in your business. But Now?...
Full Article..
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The Experience Should Be Your BRAND!
A Case study By Rick Hendrie
If there was any doubt that we are in the Era of the Experience Economy, this headline is a winner ..Full Article..
Birthdays Rule Marketing
A local pizza restaurant is testament to the power of a (birthday) gift!. They started a promotion to give every man, woman, child, and student in our area a FREE pizza.
Full Article..
The Importance of Database Marketing
“The growth of any business is nurtured one customer at a time!” Its paramount in ensuring the success of your establishment, what’s more it’s the most cost effective solution available..Full Article..
The Press Kit - What it is and why you need it
You want the media to publish favourable articles and broadcast positive stories about your restaurant, so it makes sense that you should pull out your secret weapon?-The press kit…Full Article..
How valuable is a website anyway?
A website is a medium that will help to give you an edge over your competition. Today, in hospitality, its invaluable, and it costs less than you think!...Full Article..
10 Restaurant Promotions
There are thousands of possible restaurant promotion tactics you can employ to drive revenues…Full Article..
Effective PR campaigns can help you attract franchisees
Public relations is an effective method of spreading the word about your restaurant and creating a favorable image among potential owners…Full Article..
Hospitality Advertising Vs PR
If a picture is worth a thousand words, an article is worth a thousand ads. People often confuse PR with advertising, but the two are dramatically different…Full Article..
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Successful Restaurant Design can make the difference
By qmg
A successful restaurant brings its brand and brand personality to life for all to see. To accomplish this, it needs to …Full Article..
The US$50 Million Restaurant
Its hard to comprehend the finance needed to make this Russian restaurant happen, let alone the weekly loan repayments....Take a look…Full Article..
Creating Picture-Perfect Restaurants
Can the look and feel of a restaurant really have that much of an impact on its success?...Full Article..
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Better bar control
Its common for a business owner to say “With our stock control system there’s no need to take a physical inventory.”Not only is this completely wrong, but ..Full Article..
Simple Yet Effective!
Controlling food costs starts with inventory organisation and control. It’s simple - When you have excess and disorganisation, you have waste..Full Article..
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Restaurants of the (Near) Future!
From point-of-sales systems and table-management software to wireless headsets and silent pagers, technology has become fundamental to the hospitality industry…Full Article..
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